Employee Relations (Intl Version)

Employee Relations

This self-paced course consists of reading and/or listening to content and answering assessment questions.

By the end of these courses, you should be able to:

Employee Relations

1. describe the employee life cycle and explain how it can be used as a tool for evaluating employee relations

Employee Engagement

1. define employee engagement and list ways in which engagement can be enhanced
2. explain the relationship between satisfaction and productivity
3. describe the methods for measuring job satisfaction
4. describe how satisfaction survey data may be used effectively in an organization

Employee Involvement Strategies

1. explain self-directed work teams and quality circles
2. describe the variables in the job characteristics model
3. explain how employee ownership functions
4. explain how an employee suggestion system may benefit an organization
5. list the pros and cons of the various alternative work schedules

Diversity, Equity, and Inclusion

1. explain the steps for creating and carrying out a diversity, equity, and inclusion initiative
2. list and describe the various diversity, equity, and inclusion initiatives
3. describe the benefits of promoting diversity, equity, and inclusion in an organization

Grievance Systems

1. list the most common causes of grievances
2. explain a typical grievance procedure in a unionized company
3. describe the options for handling grievances in nonunion organizations
4. explain the process of arbitration
5. define and give examples of alternative dispute resolution

Employee Discipline Systems

1. compare and contrast the negative approach and the positive approach to discipline
2. describe progressive discipline
3. describe the guidelines for effective workplace investigations
4. define due process and just cause

Workforce Behavior Problems

1. describe the process for diagnosing unsatisfactory performance
2. explain the difference between voluntary absenteeism and involuntary absenteeism
3. explain how employers should deal with drug and alcohol abuse

Organizational Exit

1. describe the procedure that might be used for managing an employee’s departure from an organization
2. list HR’s primary responsibilities during a layoff

Risk Management

1. define risk management
2. list and describe four strategies for managing risk

Safety

1. describe an effective safety program

Employee Health

1. list the characteristics of an effective employee assistance program
2. describe the types of programs typically offered in an employee wellness program
3. list the warning signs of substance abuse
4. define no-adverse-effect level and toxicity threshold
5. describe coping strategies for managing stress

Security

1. describe the process of conducting a vulnerability analysis
2. explain signal detection theory
3. explain the measures employers should take to protect data stored on computer systems
4. list the provisions that should be included in an organization’s emergency preparedness plan
5. explain the elements of an effective anti-fraud program

Successful completion of this course requires passing all of the assessments at 100 percent. The assessments can be taken multiple times. Upon successful completion of these courses you can download a certificate of completion and access the pre-approved Activity IDs from the Completed tab on the MY COURSES page.

These courses will automatically be added to your user account within 5-10 minutes of placing your order. Access to HRrecert courses is granted for 24 months from the date of purchase. Internet access is required to view these courses.

The HRrecert courses are copyrighted material and may not, in whole or in part, be printed, copied, shared, or reproduced by any means for any reason without prior written consent. Access to the HRrecert courses are for your individual use; your account is not to be shared with others. Any violation of these terms and conditions will result in immediate termination of your access to these materials, with no refund provided.

Minimum System Requirements

Operating System:

• Windows: Minimum – Windows 10 version 1903, Recommended – Windows 11 (newest version)
• Macintosh (macOS): Minimum – macOS 12 (Monterey), Recommended – macOS 14 (Sonoma)

Computer Hardware:

• CPU: Minimum- 2 GHz, Recommended- 2 GHz, 4 core
• RAM: Minimum- 4 GB, Recommended - 8 GB

Browser Compatibility:

• The two most recent versions of Chrome
• The two most recent versions of Firefox (Extended Releases are not supported)
• The two most recent versions of Safari (Macintosh only)

*Internet Connection Speed: Stable internet connection of at least 5 Mb download / 5 Mb upload speeds