Employee Relations and Retention

Employee Relations and Retention

This self-paced course consists of reading and/or listening to content and answering assessment questions. 

By the end of this course, you should be able to:

1. describe the employee life cycle and explain how it can be used as a tool for evaluating employee relations
2. define employee engagement and list ways in which engagement can be enhanced
3. explain the relationship between satisfaction and productivity
4. describe the methods for measuring job satisfaction
5. describe how satisfaction survey data may be used effectively in an organization
6. describe how to calculate retention rate
7. explain how to calculate turnover rate
8. describe the method for calculating the annual cost of turnover
9. list and describe effective strategies for improving employee retention
10. describe the procedure that might be used for managing an employee’s departure from an organization 
11. list HR’s primary responsibilities during a layoff
12. describe the provisions of the Worker Adjustment and Retraining Notification Act

Successful completion of this course requires passing all of the assessments at 100 percent. The assessments can be taken multiple times. Upon successful completion of this course you can download a certificate of completion and access the pre-approved Activity IDs from the Completed tab on the MY COURSES page.

This course will automatically be added to your user account within 5-10 minutes of placing your order. Access to HRrecert courses is granted for 24 months from the date of purchase. Internet access is required to view this course. 

The HRrecert courses are copyrighted material and may not, in whole or in part, be printed, copied, shared, or reproduced by any means for any reason without prior written consent. Access to the HRrecert courses are for your individual use; your account is not to be shared with others. Any violation of these terms and conditions will result in immediate termination of your access to these materials, with no refund provided.

System Requirements:

• CPU: 2GHz processor or faster
• 4GB RAM or greater
• Windows: 8.1, 10
• MacOS: Mojave, Catalina, Big Sur
• Mobile: iOS, Android
• Browsers: Chrome, Firefox, Safari
• Internet speed: 4Mbps up 2Mbps down or better.