Frequently Asked Questions

Questions about Recertification

1. How many HRCI credits do I need to recertify?
2. How many SHRM Professional Development Credits (PDCs) do I need to recertify?
3. Is there another way to recertify?
4. What happens if I don’t earn enough credits to recertify?

Questions about the Recertification courses

1. How will I get credit for taking a course?
2. How often are these courses updated?
3. How are the course materials offered?
4. How long will each course take?
5. What score do I have to get in order to pass the course assessments?
6. If I exit the course before I am finished will I have to start over?
7. What is the refund policy?
8. Once I have paid for my course, how long do I have to complete the course?

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Questions about Recertification

1. How many HRCI credits do I need to recertify?

1. aPHR/aPHRi – 45 General Recertification Credits Total
2. PHR/ PHRi – 60 General Recertification Credits Total
3. PHRca – 60 Total Credits (45 General Recertification Credits PLUS 15 California Credits)
4. SPHR/SPHRi – 60 Total Credits (45 General Recertification Credits PLUS 15 Business Credits)
5. GPHR – 60 Total Credits (45 General Recertification Credits PLUS 15 Global Credits)

Effective January 2021, individuals are required to fulfill one ethics credit during their three-year recertification cycle. This one ethics credit is included in the required 45/60 recertification credits requirement.

2. How many SHRM Professional Development Credits (PDCs) do I need to recertify?

1. SHRM-CP – 60 Professional Development Credits (PDCs)
2. SHRM-SCP - 60 Professional Development Credits (PDCs)

PDC Categories

1. Advance your Education – No maximum credits for self-paced courses, conferences, seminars/ workshops, college courses, webcasts, podcasts, etc.
2. Advance your Organization – 20 maximum credits for those who meet or support organizational goals in one or more of the HR competencies.
3. Advance your Profession – 30 maximum credits earned through professional membership, volunteer leadership roles, speaking at conferences, etc.

3. Is there another way to recertify?

You have the option to recertify by taking the HR certification exam again. To do so you must complete the application, pay the full examination fee, and take the exam in the last 24 months (HRCI) or 12 months (SHRM) prior to the end of your 3-year recertification cycle. However, if you do not pass the exam for recertification, your credential will be removed, and you will have to reapply to take the exam later. Additionally, you will not be able to pursue recertification credits should you be unsuccessful in passing the exam for recertification.

4. What happens if I don’t earn enough credits to recertify?

To maintain your credential you must earn the prescribed number of credits. After the three years, ending on the last day of your birth month, your credential will expire, and you will need to recertify by exam.

Questions about the Recertification courses

1. How will I get credit for taking a course?

After you complete your HRrecert course online, you will be able to access your Activity IDs on the MY COURSES page at www.hrrecert.com. You will be able to print a certificate of completion that includes the Activity IDs as well. You will need to submit the Activity ID number(s) through your account with HRCI or SHRM to receive credit for completing the course. We will maintain the record of your completed courses on our website for four years.

2. How often are these courses updated?

These courses are updated each year to reflect changes in the field of human resource management. Particular attention is given to changes in the legal environment.

3. How are the course materials offered?

The course study materials and assessments are all provided online. You can complete your credits in the comfort of your home or office without books or traveling to a classroom setting. The courses consist of reading content and completing assessments.

4. How long will each course take?

Generally speaking, one credit should take about one hour, consisting of about 45 minutes of course materials with about 15 minutes of assessment. A two credit course should take about 2 hours, etc.

5. What score do I have to get in order to pass the course assessments?

The assessments are scattered throughout the course and used to reinforce your knowledge of the subject just taught. You will need to answer all assessment questions correctly to complete the course. You will be given as many opportunities as needed to get each question correct.

6. If I exit the course before I am finished will I have to start over?

Your answers are saved as you go. You may exit a course at any time by closing the window. To continue the course, click "Resume" next to the course name. All questions must be answered before you will receive your Activity ID number, granting credit for the course.

7. What is the refund policy?

Once you access the course there will be no refunds offered.

8. Once I have paid for my course, how long do I have to complete the course?

You have one year from the date of purchase to complete the course.

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If you have a question that is not answered here, you are welcome to  contact us .